Our Process

OUR EASY 7 STEP PROCESS

For Kitchen, Bathroom, Laundry and Full Home Renovations

Phase 1

STEP 1: INITIAL ASSESSMENT - COMPLIMENTARY

Gather basic information through Project Questionnaire
Phone consultation to discuss your needs, wants, scope and budget expectations
Confirm project feasibility before Design Consultation

Ready to discuss your renovation? START HERE

STEP 2: CONCEPT DESIGN - COMPLIMENTARY¹

In-home Design Consultation with detailed Needs Analysis, site measure and photos
Prepare 1st Concept Design drawings and 3D
Prepare Scope of Works and Proposal

STEP 3: PRESENTATION - COMPLIMENTARY

Present Concept Design drawings, 3D Visualisation, Scope and Costing
Discuss details and possible adjustments
Design Deposit: ~5%²

Phase 2

STEP 4: DESIGN DEVELOPMENT

Review and adjust design as needed
Select fixtures and finishes
Technical Design detail and refinement

STEP 5: FINAL PROJECT DOCUMENTATION

Review Scope and Specification of Works
Complete Product Specification
Produce Working Drawings
Update costing based on selections and changes
Complete Building Contract (All details confirmed)
Building Deposit: 5%³

Phase 3

STEP 6: CONSTRUCTION PLANNING

Hand over from Design to Construction Team
Commence construction planning
Schedule major work components
Order custom fabricated and special-order items
Assign and pre-book trades
Order materials, fixtures and fittings

STEP 7: CONSTRUCTION - PROJECT COMPLETION

Build to Plans & Specifications
Inspect all work for Quality Assurance
Maintain detailed Schedule – On time
Manage unexpected/hidden problems
Manage changes or additions to original scope
Ensure job completion as promised, with no trailing ends

Ready to discuss your renovation? START HERE

Fees and Deposits

1) Concept Design step is complimentary for most typical single room projects. A concept design fee may apply for multiple rooms/options and complex projects. If applicable this is typically 2-5% of estimated project cost.

2) Design deposit required before Design development ~5% of project cost (less concept design fee, if paid)

3) Building deposit of 5% upon contract signing is required to secure start date and commence construction planning. All design fees and deposits are counted as payments toward project costs. No progress payments are required until work commences on site.

More information about our 7 step process – additional key points

The Initial assessment is always complimentary. If you just want to discuss the feasibility of your project, we’re happy to talk
The in-home consultation is always complimentary. However, we only conduct this after discussing the project and agreeing on feasibility, including budget parameters.
We offer online consultations and presentations for remote clients and where appropriate for health reasons such as COVID-19 quarantine and distancing
When you want us to provide and/or price up multiple design options, multiple rooms or your project is complex or extensive, we may require a Concept Design Fee before proceeding to the design work and detailed costing. If applicable, this is typically 2-5% of estimated project cost. Your consultant will discuss this with you and confirm any fees before proceeding.
We create your design using the latest architectural design software, combined with our experience and skill. We build a scaled 3D virtual model to let you visualise the design and allow us to solve design challenges before construction.
We present the Concept Design drawings and elevations, 3D Visualisation, Scope and Costing at our Black Forest office and showroom. We discuss the proposed solution and make note of any necessary adjustments.
With the overall solution agreed, we require a 5% Design Deposit to develop the concepts and produce the final project documentation. If you have paid a Concept Design Fee, this forms part of (is deducted from) the Design Deposit. We do not release any design drawings before receipt of this Deposit
When all the selections, design details and project documentation have been finalised, we confirm start and finish dates and sign a fixed price Building Contract. See our Guarantee for additional details of our commitment and promise to you. At contract stage we also require a 5% Building Deposit.
We do not require any further progress payments until we commence your project. Progress Payment schedule depends on the nature and size of your project and will be clearly explained to you and set out in your Building Contract. Where applicable, third party costs such as engineering and government levies are excluded from your contract price and are billed separately.
Your project will be scheduled, managed and directly supervised by one of our qualified Building Supervisors. Quality assurance and customer satisfaction are central to all we do.
We will keep open and clear communication with you through the entire process. Our project management system and Client Portal keep all the information and communication in one place.

If you have questions and concerns, talk to us. We don’t leave things unresolved.

Ready to discuss your Kitchen, Bathroom, Laundry or Full Home Renovation?

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Our Process

OUR EASY 7 STEP PROCESS

Phase 1

STEP 1: INITIAL ASSESSMENT - COMPLIMENTARY

STEP 2: CONCEPT DESIGN - COMPLIMENTARY¹

STEP 3: PRESENTATION - COMPLIMENTARY

Phase 2

STEP 4: DESIGN DEVELOPMENT

STEP 5: FINAL PROJECT DOCUMENTATION

Phase 3

STEP 6: CONSTRUCTION PLANNING

STEP 7: CONSTRUCTION - PROJECT COMPLETION

Fees and Deposits

Ready to discuss your Kitchen, Bathroom, Laundry or Full Home Renovation?

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Our Process

OUR EASY 7 STEP PROCESS

Phase 1

STEP 1: INITIAL ASSESSMENT - COMPLIMENTARY

STEP 2: CONCEPT DESIGN - COMPLIMENTARY1

STEP 3: PRESENTATION - COMPLIMENTARY

Phase 2

STEP 4: DESIGN DEVELOPMENT

STEP 5: FINAL PROJECT DOCUMENTATION

Phase 3

STEP 6: CONSTRUCTION PLANNING

STEP 7: CONSTRUCTION - PROJECT COMPLETION

Fees and Deposits

Ready to discuss your Kitchen, Bathroom, Laundry or Full Home Renovation?

From The Blog

Site Map

Instagram

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STEP 2: CONCEPT DESIGN - COMPLIMENTARY¹