Client Portal

REAL TIME DIGITAL ACCESS TO YOUR PROJECT

Wherever you are and whatever the time – all the details are at your fingertips.

SIMPLE & EFFECTIVE

Easy communication, with all the information in one place.

We want your renovation process to be as easy and enjoyable as possible. That’s why we provide you with a secure Client Portal.

From concept design to beyond project completion, we keep all the important communication and key documents in one place where everything is trackable and easy to find.

Access the Client Portal

Are you an existing client and need to access your client portal?

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Brilliant SA Renovations | Client Portal

Enjoy the benefits of our Client Portal

The better way to manage your project

Easy Messaging

Stop jumbled e-mails.
Throughout the planning and building process you will need to have “conversations”, like requesting information, providing clarification or update and adding comments. Our portal keeps everything together and easy to find. Your questions will have our answers and any relevant information neatly organised by topic and together in one place.

Specs & Selection

See your action list and track your choices.
Our portal organises selection items on a single colour-coded list, displayed with all the relevant allowances, pricing, and other helpful information. Approved selections are uploaded for easy reference and new items added for approval. Upcoming selections are automatically flagged to help keep you on schedule. With just a few clicks, you can review and confirm your choices.

Managing Changes

Stay informed and in control.
Virtually every home renovation project has some changes or Variations, whether due to unexpected conditions or change of mind. You can review and discuss any variations before approving electronically, with instant notifications to both parties, saving you time and hassle while keeping your project moving.

Up-To-Date Financials

Know exactly where you stand.
Every decision made on the selection sheet and each variation is automatically reflected on the financial summary page. With a single click, you can see how each of your choices have affected the final price of your project. We update your payments to date, keeping you informed at every turn.

See Scheduled Work

Know what tasks are planned and when.
Every home renovation project is a sequence of numerous steps. We carefully schedule every step from start to finish and keep you up to date. Our portal will show you major milestones and detailed calendar view of your project. You can check the progress made so far and see what steps are coming up next.

Photos and Files

Together and accessible.
Looking for that file or need to show us a photo? All your important project documents are loaded onto the client portal for approval and easy reference. Likewise, you can easily share files and photos with us, whether for easy explanation or future reference.

Warranty List

Track any loose ends.
Once your project is completed, we will track any outstanding issues to ensure nothing gets lost or left behind at the end. You can submit warranty requests online, get verification, follow progress, add comments as necessary, and then verify once they are done.

Regular Updates

Let new information come to you.
You can access the portal at any time from your desktop computer or the convenience of the mobile app. Additionally, if there is something updated that you need to see or attend to, you will also receive an e-mail each morning letting you know.