Talk to us about your project. We are always happy to discuss your project in person or over the phone. See our Contact Page for details.
You may already have lots of ideas or questions specific to your project or simply need guidance in where to start.
For a typical renovation project:
When we book your project, we will set a starting date – and then stick to it!
We can usually start within 3-6 weeks. As this fluctuates, please confirm with your consultant.
If you have tight deadline, please discuss this with us at the beginning of the consultation process.
We can usually accommodate urgent requests when they arise.
This depends on your project.
Your contract will include an agreed commencement and completion date.
While simple projects can be completed in less than 3 weeks, most (single room) projects take 4-6 weeks to complete. Larger or more complicated projects will take more time to complete. Please discuss the likely duration of your project with your consultant. Kitchens are largely built in a factory and then installed, whereas bathrooms are mostly built in-situ.
It’s common for a bathroom project to have over 20 “tasks” involving 10 or more trades. The completion time will depend on the amount of structural work involved, the complexity of the project and construction method of the home. Extent of tiling work, types of shower screens and other custom made items all play a part. Solid construction requires more drying time than timber frame.
Custom fabrication of items that require site measure of a partially completed project will often add to the completion time of a project. Examples include many bench tops, toughened glass splashbacks and custom shower screens.
P.S. Beware of operators offering exceptionally short completion times, as these can only be achieved by compromising the integrity of your project. We will not compromise the integrity of a kitchen or bathroom designed to last decades for the sake of a couple of days drying time.
Costs vary enormously as every project is unique. We’ll discuss this with you early in the process, to make sure we’re meeting your needs. Costs depends on several factors, such as:
The typical bathroom or kitchen renovation cost between $25,000 and $35,000.
Luxury level projects significantly exceed that cost.
It’s a good idea to set a budget early.
Many people start the design process and for some strange reason, are afraid to disclose what they’re willing to spend. Quite frankly, it’s a little ridiculous. We can help you much better if we understand the sort of money we’re working with. You may have no idea or a distorted view of what things truly cost. We can give you a “ball park” idea of cost after discussing your project. This becomes more accurate as we progress.
If you have a set budget, we can tell you what’s possible within that. You can then decide whether you can find the extra money for the luxuries you really want.
Not being open or honest about your budget is just going to waste everyone’s time.
We require a deposit of 5% at time of booking (contract).
For contracts under $20,000 this is fixed at $1,000.
Please note that preliminary costs for design, engineering etc. are charged separately and are not included in deposit.
For this reason we use only products and people we trust to perform over time. You can relax in the knowledge that our work will last a lot longer than that.
Fixtures and fittings are covered by Manufacturer’s Warranties. These generally range from 1-10 years. We recommend you enquire about warranties on individual brands and items when making your product selections. You should keep in mind that the warranty is only as good as the company behind it.
One call to us is all it takes.
Even the best manufacturers and products will occasionally have issues that lead to warranty claims. How these are handled will determine the “the good, the bad and the ugly”.
If you bought the products through us, we will do all of the follow up work to ensure any issues are dealt with promptly and professionally. Likewise, in the unlikely event that any workmanship is found to be faulty, we will take charge of the situation and ensure the problem is fixed with minimum fuss.
We take great pride in this part of our service
YES. An appropriate Builders Licence is required to carry out any building work in South Australia. The licences are specific and restricted. For example someone who is a licensed plumber is generally licensed to carry out a complete Bathroom Renovation involving other trades. Brilliant SA is fully licensed to carry out any residential, commercial and industrial building work not exceeding two storeys. Our Licence number is BLD169089
You should check that anyone you engage is appropriately licensed. Licence searches can be conducted here.
We carry Public Liability and Products Liability insurances that cover all our operations and Contract Works Insurance that covers all work we carry out. Professional Indemnity insurance covers all design and advice provided. Our staff members are covered by our insurances as well as WorkCover and other protections as required by law. Our sub-contractors are required to have (and provide proof of) own insurances. We will not leave you or our workers exposed to liabilities.
Additionally we take our Home Owners Warranty Insurance for all projects where such insurance is required.
We prefer peace of mind for all.
Our team of trusted trades will expertly complete your project. Some are direct employees, while others are sub-contractors. All contractors are required to through a vetting process, and have proven themselves to be able to consistently deliver to our high standards. Most have been working for us for several years.
We take responsibility for all our workers, whether employees or contractors.
No. There is no need for that – unless you prefer do so. Your Building Supervisor will arrange access for the trades as needed. Usually you would provide us with a key, which is securely stored on site.
We discuss access and security with you at the pre-start visit.
We use key safes for the safe on-site storage of keys.
All our contractors are required to go through a vetting process before they can commence working for BSA. This includes Police checks, licence and registration checks, insurance checks etc.
Personal judgement – If we weren’t comfortable with leaving them in our own homes, we wouldn’t send them to yours!
We will give you a Project Schedule before we commence work. This is a guide to the process and will give you a good idea of what is being done, when and by whom. Some adjustment along the way is to be expected and your Building Supervisor will keep you posted as the work progresses.
Our online project management tool allows us to keep project information in one place. See more about the project management tool on the Project Login page.
Yes. We are fully licensed General Builders. As such we can handle any construction work.
We have chosen to specialise in high quality renovations that usually include kitchens and/or bathrooms.
We frequently carry out major and minor renovations and alterations associated with partial or full home renovations.
We can handle any construction work, but do not try to be everything to everyone.
“Complete Home Renovations”. We will transform a run-down house to a “better than new home” in as little as 8 weeks. That’s everything from strip-out and structural alterations to brand new kitchen, bathroom, laundry, bedrooms, air conditioning, hot water, paint, flooring and professional cleaning! With exceptional buying power, meticulous planning and a dedicated team, we can deliver outstanding service, quality and value.
We also carry out home extensions and other projects. As with all projects, we assess these on a case-by-case basis.
Our expertise and passion is high quality renovations for people who are seeking outstanding results.
Many homes built prior to ~1985 will have asbestos. We will discuss likelihood of asbestos with you as we assess your project and arrange for testing as needed. Any asbestos needs to be professionally removed by licenced specialists. We will handle all removal procedures for you in accordance with legal requirements.